About Us

 

We at Central Security Services, have created a service to raise standards through innovation, employee development, customer service and technology. We as a company are proud to offer a wide range of facilities management services throughout South Wales. Our personal approach to business enables us to think differently and act responsibly in everything we do. Our management team has over 50 years’ experience in facilities management services. We pride ourselves in providing a professional, second to none service and are proud to work with businesses of all shapes and sizes.

 

Our Approach

 

Our values help us to create a working culture that focuses on giving our clients excellent service. Clients working with us are not confused by management speak and we work as a team to deliver efficient and effective results. We listen to our clients and operate in an open and direct manner that builds trust, respect and loyalty between our team and our clients. Our technical proficiency is guaranteed, but it is not what we do that counts, it is our service ethos that sets us apart. Our 5 core values which all staff work to are:

 

Service - Providing exceptional service to our customers is our number one priority.  We believe it is the foundation of business success and we are passionately committed to understanding what our customers want and to providing them with outstanding solutions and service.

 

Innovation - We actively look for better ways of doing things in to improve the value we deliver to our customers and the performance of our business.

 

Integrity - We think it’s important to treat everyone courteously, professionally and with respect – and to bring a straightforward, open and honest approach to everything we do.

 

People - Good people are the bedrock of our business.  We are committed to attracting and developing the best people we can and dedicated to providing them with stimulating and rewarding jobs and careers.

 

Performance - We want to be the best at what we do.  We want to perform at the highest level for our customers and to deliver exceptional value to our stakeholders.

 

Central will ensure that we will be able to provide you with an added value service developed because of our extensive experience specific to your needs. We believe we can bring many key attributes to your facilities management and support service function including:

  • Achieving bespoke innovative FM solutions to support and best fit your organisation.
  • Provision of a value for money service provision.
  • Challenging our clients existing assumptions and service delivery models.
  • Provision of a seamless interface between differing services and service suppliers.
  • Promotion of a culture where maximum effort is concentrated on achieving the objectives of the client’s core business and avoids an adversarial, fault finding, defensive culture.
  • Concentration of elimination of waste via service delivery methodologies, targeting abortive fees and costs, claims, defects and health, safety and environmental incidents.
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